Terms of Service
1. Overview
Welcome to MystiBox. By using this website, you agree to comply with these Terms of Service. We reserve the right to modify these terms at any time, and any changes will be posted on the website. Continued use of the website constitutes acceptance of any changes.
2. Orders
All orders are subject to our confirmation before taking effect. We reserve the right to accept, refuse, or cancel any order. If you need to make changes after confirmation, please contact us as soon as possible. We may limit order quantities based on stock availability.
3. Pricing & Payment
All product prices are listed in USD. Prices include applicable taxes where required. Once payment is completed, your order will be processed.
4. Shipping & Delivery
Processing time is usually 1-3 business days. Estimated delivery time is usually 7-15 business days after shipment. Delivery times are estimates only and may vary depending on destination, carrier service, customs processing, weather, holidays, or other circumstances outside our control.
5. Returns & Exchanges
Unopened items may be returned within 14 days of delivery after contacting us first. If an item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery so we can help with a quality support solution. Return shipping costs are borne by the buyer unless the item is defective or incorrect.
6. Disclaimer
Product images are for reference only; actual appearance may vary due to display settings and the surprise nature of MystiBox products. We are not liable for any indirect losses arising from the use of this website or products. We are not responsible for third-party website links.
7. Account Responsibility
You are responsible for keeping your account information and password secure. You are responsible for all orders placed under your account. Please contact us immediately if you notice any unusual account activity.
8. Intellectual Property
All content on this website, including but not limited to text, images, logos, and designs, is protected by copyright. Unauthorized copying, distribution, or modification of website content is prohibited.
9. Prohibited Uses
You agree not to use this website for any illegal activities, fraudulent or false transactions, or actions that infringe on the rights of others. We reserve the right to terminate your account or access if violated.
10. Contact Us
For any questions or concerns, please contact us by email: coco@mystibox.co